.bf-chatbot-root{position:fixed;inset:0;z-index:9999;display:flex;align-items:flex-end;justify-content:center;font-family:Montserrat,Arial,sans-serif}.bf-chatbot-overlay{position:absolute;inset:0;background:rgba(56,56,56,.28);backdrop-filter:blur(8px)}.bf-chatbot-sheet{position:relative;width:100%;max-width:480px;max-height:92vh;background:#F8F5F2;border-radius:28px 28px 0 0;box-shadow:0 -24px 80px rgba(56,56,56,.22);overflow:hidden;display:flex;flex-direction:column;border:1px solid rgba(155,23,72,.08)}@media (min-width:768px){.bf-chatbot-root{align-items:center}.bf-chatbot-sheet{border-radius:28px;max-height:84vh}}.bf-chatbot-header{display:flex;align-items:center;justify-content:space-between;padding:18px 18px;background:#fff;border-bottom:1px solid rgba(155,23,72,.08)}.bf-chatbot-head-left{display:flex;align-items:center;gap:12px}.bf-chatbot-avatar{width:42px;height:42px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:#9B1748;color:#fff;font-weight:700;font-size:12px;letter-spacing:.08em;border:2px solid #C8A45D}.bf-chatbot-header h3{margin:0;color:#9B1748;font-family:'Playfair Display',serif;font-size:16px;font-weight:700}.bf-chatbot-header span{display:flex;align-items:center;gap:6px;color:#777;font-size:10px;text-transform:uppercase;letter-spacing:.12em}.bf-chatbot-header i{width:7px;height:7px;border-radius:50%;background:#22c55e;display:inline-block}.bf-chatbot-close{width:36px;height:36px;border-radius:50%;border:0;background:#F8F5F2;color:#9B1748;font-size:28px;line-height:1;cursor:pointer}.bf-chatbot-body{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:12px;background:linear-gradient(180deg,#F8F5F2 0%,#fff 100%)}.bf-msg-row{display:flex;width:100%}.bf-msg-bot{justify-content:flex-start}.bf-msg-user{justify-content:flex-end}.bf-msg{max-width:85%;padding:13px 15px;border-radius:18px;font-size:13px;line-height:1.48}.bf-msg-bot-bubble{background:#fff;color:#383838;border-top-left-radius:4px;box-shadow:0 8px 22px rgba(56,56,56,.06)}.bf-msg-user-bubble{background:#9B1748;color:#fff;border-top-right-radius:4px;box-shadow:0 8px 22px rgba(155,23,72,.18)}.bf-options-wrap{background:#fff;border:1px solid rgba(155,23,72,.08);border-radius:20px;padding:14px;box-shadow:0 8px 24px rgba(56,56,56,.06)}.bf-question{font-size:13px;font-weight:700;color:#9B1748;margin-bottom:10px;line-height:1.35}.bf-options-grid{display:grid;grid-template-columns:1fr;gap:8px}.bf-option{border:1px solid rgba(155,23,72,.18);background:#fff;color:#383838;border-radius:999px;padding:11px 14px;font-size:12px;font-weight:700;text-align:left;cursor:pointer;transition:.2s}.bf-option:hover{background:#9B1748;color:#fff;border-color:#9B1748}.bf-treatment-card{background:linear-gradient(135deg,#fff 0%,#F8F5F2 100%);border:1px solid rgba(200,164,93,.42);border-radius:22px;padding:16px;box-shadow:0 12px 32px rgba(56,56,56,.08)}.bf-card-kicker{font-size:9px;text-transform:uppercase;letter-spacing:.22em;color:#C8A45D;font-weight:800;margin-bottom:8px}.bf-treatment-card h4{font-family:'Playfair Display',serif;color:#9B1748;margin:0 0 8px;font-size:19px;line-height:1.12}.bf-treatment-card p{margin:0 0 10px;color:#383838;font-size:12px;line-height:1.48}.bf-card-line{font-weight:800;color:#9B1748!important}.bf-treatment-card ul{margin:8px 0 0;padding-left:18px;color:#383838;font-size:12px;line-height:1.55}.bf-treatment-card li{margin-bottom:3px}.bf-handoff{background:#fff;border:1px solid rgba(155,23,72,.12);border-radius:22px;padding:16px;box-shadow:0 10px 30px rgba(56,56,56,.08)}.bf-handoff p{margin:0 0 12px;color:#383838;font-size:13px;line-height:1.45}.bf-whatsapp-btn{width:100%;border:0;border-radius:999px;background:#9B1748;color:#fff;font-size:11px;text-transform:uppercase;letter-spacing:.16em;font-weight:800;padding:15px 16px;cursor:pointer;box-shadow:0 14px 30px rgba(155,23,72,.22)}.bf-whatsapp-btn:hover{background:#C8A45D;color:#383838}.bf-typing-hint{font-size:10px;color:#777;text-align:center;margin:4px 0 0}.bf-chatbot-footer{display:flex;flex-direction:column;gap:10px;padding:14px 18px;background:#fff;border-top:1px solid rgba(155,23,72,.08)}.bf-chatbot-footer p{margin:0;text-align:center;color:#777;font-size:10px;text-transform:uppercase;letter-spacing:.12em}.bf-secondary-btn{border:0;background:transparent;color:rgba(155,23,72,.55);font-size:10px;text-transform:uppercase;letter-spacing:.16em;font-weight:800;text-decoration:underline;text-underline-offset:4px;cursor:pointer}.bf-whatsapp-btn-footer{margin-bottom:2px}